COMMUNICATION PROBLEMS COMMONLY ENCOUNTERED BY TOURIST GUIDES (A Study At Kuta Beach Central Lombok)

SISWANTO, HENDRA (2017) COMMUNICATION PROBLEMS COMMONLY ENCOUNTERED BY TOURIST GUIDES (A Study At Kuta Beach Central Lombok). S1 thesis, Universitas Mataram.

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Abstract

This study deals with problems of communication that faced by tourist guide and how to solve it. The purpose of this study was to find out what problems of communication are faced by tourist guide and the strategy that they use to solve the problems. The method of this research is descriptive qualitative research that focuses on case study. The subjects of this study were tourist guides in Kuta Beach. In collecting data, observation or recording and interview were conducted in order to get adequate information from the research subject. Then, the data analysis was done through some stages namely transcribing data, reducing data, displaying data and drawing conclusion. The result of this study divided to be three categories of problems in communication (i.e. grammatical problems and vocabulary problems and others). There are three categories of grammatical problems: (1) omission, (2) addition, and (3) selection. On the other hand, vocabulary problems are related to errors of using vocabulary, such as pronunciation, diction (word choice) and word order and the others problems consist of intransitive verb and arranging the ideas. The other result of this study showed that there are some strategies that the tourist guide used in communication. Here are some strategies which are intended: (1), code switching (2) literal translation, (3) foreignizing, (4) body language, and (5) hesitation.

Item Type: Thesis (S1)
Keywords (Kata Kunci): communication, problems and tourist guides
Subjects: L Education > L Education (General)
Divisions: Fakultas Keguruan dan Ilmu Pendidikan
Depositing User: Users 12 not found.
Date Deposited: 16 Aug 2017 05:24
Last Modified: 16 Aug 2017 05:24
URI: http://eprints.unram.ac.id/id/eprint/133

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