The Effect Of Leadership, Perceived Organizaional Support, And Job Satisfaction On Organizational Citizenship Behavior With Organizational Commitment As Intervening Variables (Study On Civil Servants At The Regional Secretariat Of West Nusa Tenggara)

Mukmin, Suryatni (2022) The Effect Of Leadership, Perceived Organizaional Support, And Job Satisfaction On Organizational Citizenship Behavior With Organizational Commitment As Intervening Variables (Study On Civil Servants At The Regional Secretariat Of West Nusa Tenggara). The Effect Of Leadership, Perceived Organizaional Support, And Job Satisfaction On Organizational Citizenship Behavior With Organizational Commitment As Intervening Variables (Study On Civil Servants At The Regional Secretariat Of West Nusa Tenggara), 09 (03). pp. 145-156. ISSN ISSN : 2348-7968

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Abstract

Successful organizations need employees who will do more than just their formal duties and are willing to provide performance that exceeds expectations, one of which is OCB behavior. OCB behavior does not only have a good impact on an employee, but OCB will have a good impact on the organization. The purpose of this study is to determine and analyze the influence of Leadership, Perceived Organizational Support, and Job Satisfaction on Organizational Citizenship Behavior (OCB) of Civil Servants with Organizational Commitment as an intervening variable. The type of research is quantitative research with a causal associative approach. The sample in this study was the Civil Servants of the Regional Secretariat of West Nusa Tenggara Province, with 117 peoples. Determination of the selection using Proportionate Stratified Random Sampling. Data analysis used the Structural Equation Model Partial Least Square (PLS-SEM) method with the help of the SMART-PLS program. The results showed that Leadership directly had no significant effect on OCB but had a significant impact on Organizational Commitment. Perceived Organizational Support had a significant impact on Organizational Commitment and OCB. Job Satisfaction had a significant impact on Organizational Commitment and OCB. The Organizational Commitment had a significant impact on OCB. Leadership, Perceived Organizational Support, and Job Satisfaction significantly impact OCB through organizational commitment.

Item Type: Article
Keywords (Kata Kunci): Leadership, Perceived Organizational Support, Job Satisfaction, Organizational Commitment, Organizational Citizenship Behavior.
Subjects: H Social Sciences > HB Economic Theory
Divisions: Fakultas Ekonomi
Depositing User: Dr. Hj. Mukmin Suryatni, SE. MM.
Date Deposited: 16 Nov 2022 00:51
Last Modified: 16 Nov 2022 00:51
URI: http://eprints.unram.ac.id/id/eprint/33047

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