The Effect of Workload and Role Conflict on Work Morale Mediated by Work Stress in Complete Systematic Land Registration (PTSL) Activities at Land Offices throughout Lombok Island

Mukmin, Suryatni (2023) The Effect of Workload and Role Conflict on Work Morale Mediated by Work Stress in Complete Systematic Land Registration (PTSL) Activities at Land Offices throughout Lombok Island. The Effect of Workload and Role Conflict on Work Morale Mediated by Work Stress in Complete Systematic Land Registration (PTSL) Activities at Land Offices throughout Lombok Island, 10 (6). pp. 64-74. ISSN eISSN : 2348-7968

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Abstract

This study aims to determine the effect of workload and role conflict on work enthusiasm mediated by job stress in PTSL activities at Land Offices throughout Lombok Island. This type of research is quantitative research with associative causality. This study involved 150 respondents, namely employees of the National Land Agency involved in PTSL activities. The instrument in this study was a questionnaire distributed using google form. Data analysis in this study used a Structural Equation Model (SEM) approach based on Partial Least Square (PLS) using SMART PLS software. The results showed that workload has no positive and significant effect on employee morale. Role conflict has a positive and significant effect on morale, while workload and role conflict have a positive and significant effect on job stress. In addition, work stress has a negative and significant effect on morale. And the mediation test shows that there is a negative and significant effect of work stress mediating the effect of workload and role conflict on morale.

Item Type: Article
Keywords (Kata Kunci): Workload, Role Conflict, Job Stress, and Morale.
Subjects: H Social Sciences > HB Economic Theory
Divisions: Fakultas Ekonomi
Depositing User: Dr. Hj. Mukmin Suryatni, SE. MM.
Date Deposited: 19 Sep 2023 07:04
Last Modified: 19 Sep 2023 07:04
URI: http://eprints.unram.ac.id/id/eprint/42739

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